Terms

recruiting.no is operated by Zero One Labs LLC (“we”, “us”). They apply between us and the organisation that holds the account — a practice, a company, or a founder buying for their own business (“you”, “the customer”). If you accept these terms on behalf of an organisation, you confirm you may bind it.

The unit of everything here is the List: one verified shortlist researched against one locked role specification. Not per-candidate billing, not a subscription to a database, not access to a pile of profiles. One spec in, one reviewed and signed shortlist out.

A List consists of:

• a qualification contract — the role specification, agreed and locked before any research begins;
• the researched candidates, each with the evidence behind every claim and a source you can open;
• an honest record of what could not be established, and of where sources disagreed;
• the considered-and-excluded record — who was looked at and why they were set aside — available in the console;
• a named human’s signature on the delivery.

What you are buying is verified research. It is deliberately unbundled from brokerage: we do not approach candidates on your behalf, negotiate, or close.

Entitlement is held as credits on your account. Approving a role specification consumes one credit and starts the run; one List costs one credit. If your balance is zero, approval is refused rather than run on account.

Self-serve

You buy credits by card through Stripe. Purchases are final once the research has started, because that is the point at which the cost is incurred on our side. If a run fails for reasons on our side, we return the credit — and a returned credit is recorded as its own entry, so the original charge stays visible rather than being erased.

Deployed practices

Practices operating under a master services agreement are invoiced under that agreement, and their credits are granted to match it. Where that agreement and these terms conflict, that agreement wins.

Research does not begin until a person approves the role specification. That checkpoint is deliberate and cannot be skipped: it is what makes the resulting shortlist attributable to a human judgement about what the role required.

Agents do the research; a person makes the call. In a deployed practice that person is the practice’s named recruiter. If you are a self-serve customer, that person is you: you review the candidates, you record the decisions, and you sign the list. We do not sign it for you, and a list you have not signed is a draft.

We do not guarantee that any candidate will reply to you, be interested, be available, accept an offer, or work out. We do not guarantee that a search will find a given number of qualified people — some roles, honestly researched, do not have ten qualified candidates in the addressable market, and saying so is a real result rather than a failure.

We do not warrant that information published by third parties is true. What we warrant is the discipline applied to it: that claims are cited, that unverified material is marked unverified, that what could not be established is shown as Not established, and that conflicting sources are flagged rather than reconciled by guesswork.

Research is a point-in-time picture. People change jobs; a profile verified in March may be stale in September.

You commission research on real people. Several of these obligations exist because of that, and they are not negotiable.

• Lawful basis. You are the data controller for the research you commission. You must have a lawful basis for it — normally your legitimate interest in filling a role — and you must be able to demonstrate it.
• Telling people. Article 14 of the GDPR requires a controller to inform people whose data it obtained from other sources. That duty is yours. The product tracks notice state per person to help you discharge it; it does not discharge it for you.
• No discrimination. The service must not be used to screen or exclude people on grounds protected under Norwegian equality and working environment law — among them gender, pregnancy, ethnicity, religion, disability, sexual orientation, age, and political views. Do not write such criteria into a role specification, and do not use a delivered List for that purpose. We may refuse or stop a run on these grounds.
• Purpose. Research is commissioned for a genuine hiring process. Not for background-checking a private individual, not for due diligence on someone you are in dispute with, not for surveillance, not for building a list to resell.
• Accuracy of what you supply. The specification you approve is what gets researched. A spec that misstates the role produces a shortlist against that misstatement.
• Your account. Keep access to it controlled. Deliverables contain personal data about real people; treat them accordingly.

A delivered List is yours to use in your recruiting work as you see fit — inside your organisation, with the client you are recruiting for, and with the candidates themselves. Only three things are off the table: reselling the List as a product of its own, publishing it, and using it to build a service that competes with this one.

We keep your role specifications and deliverables confidential. We do not share one customer’s research with another, and the system is built so that we could not do so by accident.

Where we process personal data on your behalf, we do so as your data processor under the data processing terms, which form part of these Terms and take effect when you start using the service. How we handle account data, for which we are the controller, is described in the privacy notice.

You may stop using the service at any time. Unused credits are not refundable unless your master services agreement says otherwise.

We may suspend or terminate an account that breaches these terms, in particular the obligations above about lawful basis, discrimination and purpose. Where the breach is not serious, we will raise it with you first.

We provide the service with reasonable skill and care. Except where the law does not permit it to be limited — including liability for death or personal injury, for fraud, and for gross negligence or intentional misconduct — our total liability arising from these terms is limited to the amounts you paid us in the twelve months before the claim, and we are not liable for indirect or consequential loss, or for lost profits, opportunities or hires.

Hiring decisions are yours. We are not liable for the outcome of a hire, or for a decision you took on the basis of research you were free to check — every claim in a deliverable carries a source precisely so that you can.

We may change these terms. Material changes will be notified to account holders by email before they take effect, and the date at the top of this page always shows the current version.

These terms are governed by Norwegian law. Disputes are subject to the exclusive jurisdiction of the Norwegian courts, with Oslo District Court as the agreed venue. Nothing here removes a consumer’s mandatory rights where they apply.

Questions about these terms: privacy@01.inc.